Clean, Safe and Affordable

Pleasant Stay Guest House

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faq

 

Check-In Time : 13.00 hrs [01.00 noon]

 

Check-Out Time : 12.00 hrs [12.00 noon]

 

Special discounts are provided for bookings made for continuous stay of a month or more

 

Frequently Asked Questions ( FAQ )

 

Can you please explain the booking procedure?

  • You can send us an enquiry by filling and sending our enquiry form which is available in our web site. The most important details we need are the number of persons and the dates of your stay. It is preferable to state as “Arrival Date and Departure Date”.
  • If children are involved, we need their age. Based on the details we received from you, we will send you a quote. Usually our quote will have different choices. Once you select and confirm one of the choices we had suggested, we can make the booking for you.
  • There is NO ADVANCE REQUIRED OR CREDIT CARD DETAIL REQUIRED AT THE TIME OF BOOKING.

 

Do you have the airport pick-up and drop facility ?

  • We have the airport pick-up arrangement. You can send your arrival flight details and our representative will show your name board and pick you from the airport. The charge for such airport pick-up by a normal saloon car is Rs. 1000.
  • It is high due to airport car parking charges and the total time it takes to complete the work.
  • For dropping our guests we have airport drop arrangement. A normal saloon car at the rate of Rs. 300 ( from 6.00AM till 6.00PM ) and Rs. 350 ( from 6.00PM to 6.00AM ) can be arranged.

 

How do you charge for additional persons ?

  • All our rooms are designed for 2 persons stay. The price is different for single stay when compared to the stay of 2 persons in the same accommodation.
  • If there are more than 2 persons in any one room then the charges for each extra person will be Rs. 500 per night. For the additional person, we will proved extra bed, towels soap etc.

 

Do you have a cancellation policy ?

  • Those who had booked the accommodation can cancel the booking 48 hours before their arrival time.
  • For those cancelling their booking less than 48 hours, half a day charges will be made for the accommodation they have reserved.

 

What does the price includes ?

  • The Price quoted by us includes unlimited use of High speed Broad Band Wifi ( wireless) Internet, drinking water, use of coffee and tea from the tea table, electricity charges, 24 hours hot and cold water supplied, every day cleaning by our staff, change of towels and bed linen as per our schedule and supply of cooking gas – for Furnished Accommodation.

 

What is not included in your price ?

  • The price quoted by us for the accommodation does not include cost of breakfast or any other food supplied, laundry – if any, and transport charges.

 

What is the check-in and check-out time ?

  • The check-in time is 13.00 hrs [01.00 noon].
  • The Check-Out Time : 12.00 hrs [12.00 noon].

 

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